Northstar Learning Guide


The resources on this page will introduce you to the basics of registering for and using a web-based email account, as well as safe email practices. Using your Northstar assessment results page, locate the skills you need to improve in the left-hand column of the table. Then, follow the links in the right-hand column to access the corresponding online learning resources. Ask a librarian or your tutor/instructor if you have questions or need help.

Module 4: Using Email


Northstar Standard:Learning Resource:
1. Define: email
  • Create an Email Account
  • What is email?
  • Introduction to Email
  • 2. Register for new email account in online program
  • Create an Email Account
  • Sign up for Email
  • Setting up a Gmail Account
  • 3. Create username and secure password
  • Sign up for Email
  • How to Create a Strong Password
  • Passwords: The First Step to Safety
  • 4. Log into email
  • Log In
  • Setting up a Gmail Account
  • 5. Create an email message
  • Compose and Send
  • Email Drafts
  • 6. Address an email, including to more than one recipient
  • Compose and Send
  • 7. Send an email
  • Compose and Send
  • Sending Email (Gmail)s
  • 8. Open an email
  • Open Messages and Reply
  • Responding to Email (Gmail)
  • 9. Reply to only the sender of an email or to all recipients (reply all)
  • Open Messages and Reply
  • Forwarding Emails
  • Responding to Email (Gmail)
  • 10. Forward an email
  • Forwarding Emails
  • Responding to Email (Gmail)
  • 11. Add an attachment to an email
  • Email Attachments
  • Sending Email (Gmail)
  • 12. Open an attachment in an email
  • Email Attachments
  • Responding to Email (Gmail)
  • 13. Move or delete an email and retrieve an email from the trash
  • Email Trash and Deleting
  • Managing Email
  • 14. Understand basics of email etiquette: don't use all capital letters, fill in the subject line, use appropriate greetings & closings
  • Email Ettiquette and Safety
  • Managing Email
  • 15. Use caution when opening an email from an unfamiliar or unexpected source and avoid opening suspicious attachments
  • 5 Tips for Staying Safe on the Web
  • Staying Protected from Viruses
  • Email Tips for Scams and Spam
  • Email Ettiquette and Safety
  • 16. Avoid giving out personal information (especially financial information) or email address to unfamiliar people
  • 5 Tips for Staying Safe on the Web
  • Phishing Scams in Plain English
  • Email Tips for Scams and Spam
  • Email Ettiquette and Safety
  • 17. Identify and delete junk mail, including spam
  • Email Spam
  • Managing Email
  • 18. Be selective and cautious about forwarding email to large groups of people
  • Email Ettiquette and Safety
  • Staying Protected from Viruses
  • 19. Define: Computer virus
  • Staying Protected from Viruses
  • 20. Define and tell the difference between a URL and an email address (see World Wide Web)
  • What is email?
  • Introduction to Email